Frequently Asked Questions
Everything you need to know before starting
Do I need to register or log in to use the chat feature? +
Yes. To use the support chat feature, you must first create an account and log in. This helps us identify users and provide proper support.
If you need assistance without logging in, please email our support team. We will respond within 24–48 working hours.
Do I need to create an account? +
Yes. Creating an account allows you to track your progress, enroll in courses, and access your purchased exams.
Why is email verification required? +
Email verification helps us secure your account and ensure important updates and exam notifications reach you correctly.
I didn’t receive the verification email. What should I do? +
Please check your spam folder. If you still don’t receive it, contact support and our admin team will manually verify your account.
How can I contact support? +
You can use the support chat available on the website or email us at support@skillcourse.org.
Will more exams be added in future? +
Yes. We are continuously adding new exams and practice tests. Keep checking the website for updates.
